Find answers here

We are answering all your questions and doubts regarding our packaging and delivery policies. Can’t you find an answer here? Then contact us at reggie@AetherAndEarthCo.com

Where are Aether & Earth products made?

Our products are handcrafted in small batches in Alaska, with close attention to ingredients, process, and the ritual each creation is meant to support.

Are your products cruelty-free?

Yes. Aether & Earth does not test finished products on animals. We choose our ingredients and methods with care and respect for living beings.

Do any products contain animal-derived ingredients?

Some creations may contain ingredients such as honey, beeswax, or milk. Each product page lists its ingredients. When we use an animal-derived ingredient, we approach it with gratitude and offer prayer in acknowledgment of the life and labor it represents.

How are orders packaged?

Every order is packed with care to protect your products during their journey from our workshop to your home.

Can I reuse or recycle the packaging?

We encourage you to reuse packaging whenever practical. Recycling options vary by material and community, so please follow the guidance of your local recycling program.

Where do you ship, and when will my order leave?

We currently ship within the United States. Please allow 5–7 business days for us to prepare your order before carrier transit time begins.

How much does shipping cost?

Shipping is calculated at checkout. Orders of $120 or more receive free shipping within the United States.

Can I track my order?

Yes. When your order ships, you will receive an email with tracking information so you can follow its journey.

What is your return policy?

Due to the personal-care nature of our products, all sales are final. If an item arrives damaged, defective, or incorrect, please contact us so we can review the issue and make it right.

What should I do if my order arrives damaged or incorrect?

Email reggie@AetherAndEarthCo.com as soon as possible with your order number, a description of the issue, and clear photographs when applicable. We will review the situation and help with an appropriate resolution.

Shipping Within the United States
Prepared in 5–7 Business Days
Packed with Care for the Journey